At Complete Health Wellness Group LLC (CHWG), we prioritize effective communication with our clients while ensuring compliance with applicable laws and regulations regarding privacy and data security. By engaging with CHWG through any communication method—including phone calls, text messages, voicemails, email, and traditional mail—you consent to the following terms outlined in this Telecommunication Policy.

 

CHWG may use various communication methods to provide you with information, including appointment reminders, treatment updates, invoicing, and other healthcare-related notifications. Please be aware that while CHWG strives to maintain the confidentiality and security of your information, we cannot guarantee the protection of information transmitted through these channels. Consequently, we advise that sensitive or confidential information not be shared via phone, text, email, or any standard form of communication. Clients and their Personal Representatives are encouraged to utilize the secure client portal provided by CHWG for all communications containing personal health information or sensitive data.
 

By providing your consent, you acknowledge that any communication initiated by you, or intended for you, may be recorded and stored for quality assurance and training purposes. You also agree to keep your contact information current and accurate, as it is vital for ensuring timely and efficient communication regarding your healthcare services. If you wish to opt out of specific communication methods or have concerns regarding your data security, please contact us at contact@chwellnessgroup.com or call (443) 367-1333.

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This Telecommunication Policy is subject to change, and CHWG reserves the right to modify these terms as necessitated by changes in laws, regulations, or operational practices. Your continued interaction with CHWG signifies your acceptance of the terms set forth in this policy. If you have any questions or require clarification, please do not hesitate to reach out to our office. Thank you for your cooperation and understanding in ensuring effective communication between CHWG and our clients.